01
Data lives in D365
Your customers live on their phones. Your data lives in Dynamics 365. Bridging the two usually means a six-figure mobile project and a team that doesn't exist.
Haiko Studio · a product by MGCRM
Turn your Dynamics 365 customer data into a branded mobile app — without a mobile team.
Haiko Studio is a platform for Dynamics 365 customers to ship native mobile apps for the people outside the organisation — customers, tenants, applicants, members, patients, citizens. CRM developers configure the app in the Haiko Portal, pointed at your Dynamics 365. Haiko generates the code, builds the binary, and ships it to the stores.
01 — The problem Why customer mobile is stuck
02
Portals feel like forms
Customers expect an app, not a login page in a browser. Web portals sit unused while support volumes stay where they were.
03
Every project from zero
Auth, offline, push, accessibility, app-store submission — all rebuilt, often badly, every time someone commissions a CRM mobile app.
04
CRM devs know D365
The people who understand your business logic know Dynamics — not Swift or React Native. The right team to ship the app isn't the team who can.
02 — What your contacts can do The five things they actually need
01
See my stuff
Cases, claims, bookings, repairs, applications — the records that belong to them, scoped to their identity.
02
Submit and request
Forms and multi-step wizards, validated against D365 business rules. No re-keying, no lost submissions.
03
Track progress
Status, timelines, next steps. Customers stop calling to ask where something is.
04
Communicate
In-app chat with a case worker or support team, document exchange, and attachment uploads that land directly on the record.
05
Receive information
News, FAQs, notifications, documents — pushed to the right cohort of contacts with D365-driven targeting.
03 — The app, in their hands Native iOS and Android · your brand
04 — Why it's different Configured, native, yours
01
Configured, not coded
Your CRM team designs the app in the Haiko Portal — screens, forms, workflows, branding — all point-and-click. Haiko reads your Dynamics 365 schema so your existing tables and columns are right there to pick from.
02
Real native apps
React Native with Expo. Your brand, your icon, your listing on the App Store and Google Play. Not a web wrapper.
03
One identity, secured
Microsoft Entra External ID ties every session to a specific D365 contact. Data is always scoped to the signed-in user.
04
Accessibility built in
WCAG 2.2 AA conformance is baked into every component in the @haiko/ui library. No retrofit, no third-party audit panic.
05
Your Azure tenant
The runtime API, the identity tenant, and the data live in your Azure subscription. We don't hold your customers' data.
06
Readable code
A CRM developer can open any generated screen and understand it. No black box, no vendor lock on the app layer.
05 — From idea to app store Eight steps, one click each
01 — Model
Day 1. Your CRM developer opens the Haiko Portal and designs the app — which lists contacts see, which forms they submit, which workflows they walk through. Haiko reads your Dynamics 365 schema, so your tables and fields are right there to pick from.
02 — Preview
Minutes. In the Haiko Portal, one click exports the config and generates a working mobile app. Scan the QR code, run it on your phone in Expo Go. See real D365 data instantly.
03 — Brand
Hours. Upload your logo, set your colours, point at your own Entra External ID tenant. The app is now yours.
04 — Iterate
Same day. Tweak a form in the Haiko Portal, regenerate, re-test. No release cycle, no ticket sitting in a mobile team's backlog.
05 — Build
One click. Haiko Studio kicks off a production build. Signed iOS and Android binaries come out the other side.
06 — Submit
Managed. We handle the App Store and Google Play submission pipeline — screenshots, metadata, review responses.
07 — Live
Your customers download your app from the App Store, sign in with their existing contact record, and start self-serving.
08 — Update
Over-the-air. Most changes ship instantly via OTA updates. No new store review for a copy tweak or a new form.
06 — The studio Configure · preview · ship
07 — Who it's for Organisations with contact-heavy CRMs
Contact-heavy sectors
Housing associations, local government, healthcare providers, professional services, membership bodies, financial services — any organisation where the value of the CRM depends on how the external contact experiences it.
Stalled mobile programmes
Teams that have been quoted for a custom mobile app and stalled on cost, capacity, or risk. Haiko collapses the project into a configuration exercise.
Tired customer portals
Organisations running a web portal that nobody uses, watching call volumes and email queues climb regardless. Mobile is where the audience is.
Get in touch · book a demo
See Haiko Studio in action.
Book a 30-minute demo. We'll walk you through the platform and how it could work for your organisation.